About / Ordering FAQ

Cold Ways is an Australian-based record label and distro established in 2017 by D. (Woods of Desolation, Forest Mysticism) for the purpose of self-releasing newly created projects.

Frequently Asked Questions regarding orders:

What countries do you ship to?

Shipping is available to most countries worldwide.

Does my order come with a tracking number?

Within Australia most orders will have a tracking number available. For International destinations, all orders above 2kg in weight automatically come with a tracking number; if your total order is under 2kg and you would like a tracking number, please get in contact via email. 

Do you ship CD’s in jewel-cases?

Yes, all CD’s come with a jewel-case, unless otherwise specified. However, if you are ordering 1-3 CD’s only and would like your order shipped without jewel-cases, please add the “Air Mail Letter Rate” option to your cart and check out – this will save you money on postage costs!

What currency are the prices in?

All items are priced in Australian Dollars.

What payment methods are accepted?

Paypal is currently the only accepted payment method. 

How long will it take to receive my order?

Whilst the speed of the postal service in Australia or overseas often varies, all orders are generally sent out within 3 business days, usually sooner if possible.

Shipping advice on tapes:

International shipping is the same cost for 1 tape up to 500 grams (0 – 500g bracket)! 

Should you have any further questions, or would prefer to place your order via email, please email: coldwaysmusic@gmail.com